Effective date: July 31, 2025
Mochi Club ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following information:
- Person Information: Name, email address, shipping/billing address, and payment details when you make a purchase.
- Non-Personal Information: Browser type, device type, pages visited, and other anonymous analytics data to improve our website.
2. How We Use Your Information
We use your information to:
- Process and fulfull your orders
- Send order updates and customer support communications
- Improve our website and services
- Send promotional emails (only if you opt in)
We do not sell, rent, or trade your personal information to third parties.
3. Payment & Security
We use secure third-party payment processors (such as Shopify Payments, PayPal, etc.) to handle transactions.
- We do not store your full payment information on our servers.
- Your data is encrypted and protected with industry-standard security measures.
4. Cookies & Tracking
Our website may use cookies to:
- Remember your preferences and cart items
- Analyze website traffic and performance
You can disable cookies in your browser settings, but some site features may not work correctly.
5. Sharing Your Information
We only share your information with trusted third parties when necessary to:
- Ship your orders (e.g., USPS, UPS)
- Process payments
- Analyze website performance (e.g., Google Analytics)
6. Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your personal data
- Request corrections or deletion of your data
- Opt out of promotional emails at any time
To exercise these rights, please contact us at info@shopmochiclub.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a new "Effective Date" at the top of the page.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Mochi Club
Email: info@shopmochiclub.com
Instagram: @shopmochiclub